WeDo can provide a “Single Point of Contact” centralized Help Desk that is capable of responding to user requests for problem resolution, technical assistance, asset movement, changes, installation and maintenance.

Acting as the single point of contact, the Help Desk provides centralized remote support, engagement of on-site staffing requirements and assistance dispatch, to guarantee that end user requests are addressed in a timely manner. This model will be the mechanism to address elements common to the support areas. It will promote the close linkage between the Customer and WeDo in setting strategies and standards.